PLEASE NOTE
Ticketmaster and the Auditorium Box Office are the only OFFICIAL and AUTHORIZED sellers of West Herr Auditorium Theatre event tickets.

ONLINE SALES
To purchase tickets for West Herr Auditorium Theatre events online, visit Ticketmaster.com.
(*All sales are final. No refunds or exchanges. Ticketmaster service fees may apply.)

BOX OFFICE SALES
To purchase tickets for West Herr Auditorium Theatre events in person, visit the Auditorium Box Office,  located at 885 East Main Street, Rochester, NY 14605. Payment methods include cash, Auditorium Theatre gift certificates, and all major credit cards (VISA, Master Card, Discover, and American Express). Personal checks and Ticketmaster gift cards are not accepted.
(*All sales are final. No refunds or exchanges. No Ticketmaster service fees are imposed at Box Office. Venue service fees may apply.)

• Box Office Hours:
  Monday-Friday: 10am–5pm
  Saturday: 10am-2pm
  Sunday: Closed
  *Extended hours on show days.
  **Holiday hours may vary.

GIFT CERTIFICATES
RBTL Gift Certificates are available online by CLICKING HERE, by phone at 585-222-5000, and in person at the West Herr Auditorium Theatre Box Office, located at 885 East Main Street in Rochester.  $25, $50, and $100 increments are available (combine for your custom amount). Gift Certificates make a great gift for the entertainment lover on your list!  RBTL Gift Certificates are redeemable for most events at the West Herr Auditorium Theatre and never expire. Redeem your Gift Certificate in person at the Auditorium Box Office.  If a balance remains, a new Gift Certificate with the remaining amount will be issued. (Not valid toward prior purchases. Not redeemable for cash.)  (Please Note: Ticketmaster Gift Cards are not for purchase or redemption at the Auditorium Box Office. Ticketmaster Gift Cards, redeemable for all Ticketmaster events, may be purchased and redeemed online at Ticketmaster.com.)

BUYER BEWARE
Tickets purchased from sources other than Ticketmaster or the Auditorium Box Office may be more expensive, invalid (stolen/duplicated/fake), or ineligible for assistance (non-refundable). RBTL is not responsible for tickets purchased from other sources. To ensure legitimate tickets at face-value prices, always purchase tickets from the primary seller. In the interest of preserving affordable ticket prices for all patrons, RBTL and the West Herr Auditorium Theatre reserve the right to refuse to sell tickets to identified ticket “scalpers” or brokers. We also reserve the right to revoke any tickets sold to identified ticket “scalpers” or brokers.